The cards below give a quick overview of b9apk's core privacy commitments. The full legal detail follows in the policy sections beneath — all players should read the complete document.
All personal data collected by b9apk is stored on servers protected by 256-bit SSL encryption, access-controlled infrastructure, and regular independent security audits. Your data is never stored in plain text.
b9apk does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely to operate and improve your b9apk experience.
Registered b9apk players can request access to their personal data, ask for corrections, or request deletion of their account data at any time by contacting the b9apk support team via live chat or email.
b9apk collects only the data that is genuinely necessary — for account verification, KYC compliance, fraud prevention, and service delivery. We do not collect information we do not need to operate the platform.
Some data collection at b9apk is legally required — particularly identity verification (CNIC, passport) required by our gaming licence. These obligations protect both players and the integrity of the platform.
b9apk players can opt out of all promotional emails and SMS communications at any time via account settings or by contacting support. Opting out of marketing does not affect your ability to use the b9apk platform.
This Privacy Policy applies to all personal data processed by b9apk in connection with the operation of its online gaming platform at https://b9apk.bet, including all associated mobile applications and services. By registering a b9apk account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.
b9apk is an online casino and sports betting platform operating at https://b9apk.bet, providing gaming and wagering services to players in Pakistan and other permitted jurisdictions. For the purposes of this Privacy Policy, b9apk acts as the data controller in respect of the personal data of its registered players and website visitors.
b9apk operates under internationally recognised gaming regulations. As a licensed gaming operator, b9apk is subject to legal obligations relating to player identity verification, anti-money laundering (AML) compliance, and responsible gaming — all of which require the collection and processing of certain categories of personal data.
If you have any questions about how b9apk handles your personal data, or wish to exercise any of your data rights, please contact the b9apk support team via live chat (available 24/7 on the platform) or by email at [email protected].
b9apk collects personal data in two broad categories: data you provide directly when registering and using the platform, and data collected automatically as you interact with b9apk services.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number | Account registration, KYC verification, age confirmation |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore, Islamabad) | Account communications, support, security alerts |
| Financial Data | JazzCash/EasyPaisa account details, bank account or IBAN (HBL, UBL, Meezan), transaction history | Processing deposits and withdrawals in PKR, fraud prevention |
| Verification Documents | Scanned CNIC, utility bill, bank statement (for address verification) | KYC compliance, AML obligations, withdrawal processing |
| Communications | Live chat transcripts, support emails, feedback submissions | Service improvement, dispute resolution, record-keeping |
When you access b9apk, the platform automatically collects certain technical and behavioural data, including:
b9apk collects personal data through the following channels:
b9apk processes your personal data only for clearly defined and legitimate purposes. The primary purposes for which b9apk uses your data are as follows:
b9apk processes your personal data on one or more of the following legal bases, depending on the purpose of processing:
b9apk does not sell your personal data. We share your data only where necessary, with the following categories of recipients:
To process deposits and withdrawals, b9apk shares the minimum necessary financial data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. These providers process data under their own privacy policies and are contractually obligated to handle your data securely.
b9apk uses third-party KYC and AML screening services to verify player identity and conduct required regulatory checks. These providers receive identity data (such as CNIC details and document scans) solely for verification purposes and are not permitted to use this data for any other purpose.
b9apk works with technology partners who provide hosting, database management, analytics, and customer support infrastructure. These partners are engaged as data processors and are contractually required to process personal data only on b9apk's documented instructions.
b9apk may disclose personal data to gaming regulators, financial intelligence units, tax authorities, or law enforcement agencies where required to do so by applicable law, court order, or regulatory directive. b9apk will, where legally permitted, notify affected players of such disclosures.
b9apk has never sold and will never sell personal data to advertising networks, data brokers, or third-party marketing platforms. Any data sharing is strictly limited to what is necessary for platform operation and legal compliance.
b9apk uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the platform. Cookies are small text files stored on your device that help b9apk recognise you across sessions and deliver a consistent, personalised experience.
b9apk does not use third-party advertising or behavioural targeting cookies. You can manage cookie preferences through your browser settings, though disabling strictly necessary cookies may impair your ability to use the b9apk platform.
b9apk retains personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, regulatory, tax, or accounting requirements that mandate longer retention periods.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Gaming licence obligations, AML compliance |
| Financial transaction records | 7 years from transaction date | Tax and financial regulatory requirements |
| KYC documents | 5 years after account closure or last transaction | AML and identity verification regulations |
| Responsible gaming records | Permanent for self-exclusion; 5 years for limits/cooling-off | Player protection, licence requirements |
| Support communications | 3 years from last interaction | Dispute resolution, service quality |
| Marketing preferences | Until opt-out + 1 year | Demonstrating consent compliance |
Once the applicable retention period has expired, b9apk will securely delete or irreversibly anonymise your personal data, unless we are required by law to retain it for a longer period.
b9apk implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
While b9apk takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your b9apk login credentials confidential. If you suspect unauthorised access to your account, contact b9apk support immediately via live chat.
As a b9apk player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact b9apk support via live chat or at [email protected]. b9apk will respond to all data rights requests within 30 days of receipt.
Request a copy of all personal data b9apk holds about you, along with information about how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data b9apk holds about you. You can update basic contact details directly in your account settings.
Request deletion of your personal data where b9apk no longer has a legal basis to retain it. Note that regulatory retention obligations may limit this right in certain circumstances.
Request that b9apk restricts processing of your data while a dispute about its accuracy or the lawfulness of processing is being resolved.
Receive a structured, machine-readable copy of personal data you have provided to b9apk, where processing is based on your consent or a contract with you.
Object to b9apk processing your data on the basis of legitimate interests, including for direct marketing purposes. Objecting to marketing will be honoured immediately.
The b9apk platform is strictly for individuals aged 21 years and older. b9apk does not knowingly collect personal data from individuals under the age of 21. The b9apk registration process includes an age declaration requirement, and KYC verification is used to confirm that all players meet the minimum age threshold.
If b9apk becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately, the associated account will be closed, and any deposits will be refunded where traceable. If you are a parent or guardian and believe your child has registered on b9apk, please contact us immediately via live chat or at [email protected].
The b9apk platform may from time to time reference third-party services such as payment processors or responsible gaming support organisations. b9apk is not responsible for the privacy practices of any third-party website or service. When you leave the b9apk platform, we encourage you to read the privacy policy of any site you visit.
Third-party payment processors — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — process your payment data under their own independent privacy policies. b9apk shares only the minimum data required to facilitate your transactions and does not control how these providers use data beyond the processing of your specific b9apk transaction.
b9apk reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the features of the b9apk platform. When changes are material — meaning they substantively affect how we collect, use, or share your personal data — b9apk will notify registered players by email and/or via a prominent notice on the platform at least seven (7) days before the revised policy takes effect.
The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of b9apk following the effective date of any update constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way b9apk processes your personal data, please get in touch with the b9apk support team through any of the following channels:
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the b9apk Privacy Policy. If you are a player in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan and have concerns about your data, we are here to help — just reach out via live chat or at [email protected].
Your data is encrypted and never sold
KYC is required by our gaming licence
You can opt out of marketing any time
Request a copy of your data anytime
Ask us to delete your data where possible
24/7 support for all privacy queries
Now that you know exactly how b9apk handles your data, explore the platform with confidence — cricket betting, live casino, slots, and more, all in PKR.
21+ only. Please gamble responsibly. Terms apply.